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TERMS & CONDITIONS  

These Terms of Use, together with any and all other documents referred to herein, set out the terms of use under which you may use this website,  (“Our Sites”).  Please read these Terms of Use carefully and ensure that you understand them.  Your agreement to comply with and be bound by these Terms of Use is deemed to occur upon your first use of Our Sites If you do not agree to comply with and be bound by these Terms of Use, you must stop using Our Sites immediately.  These Terms of Use do not apply to the sale of services.  Please refer to our Terms of Sale below for more information

1.            Definitions and Interpretation

1.1           In these Terms of Use, unless the context otherwise requires, the following expressions have the following meanings:

“Account”

means an account required for a User to access and/or use certain areas of Our Sites, as detailed in Clause 4;

“Content”

means any content submitted to Our Sitess by Users including, but not limited to, comments, product reviews etc, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Sites;

“User”

means a user of Our Sites;

“User Content”

means any content submitted to Our Sites by Users including, but not limited to, comments, product reviews etc, and

“We/Us/Our”

means www.brandgelize.com and our subsidiary website, www.businessbiogenetics.co whose registered address is Suite 1, 39 Ludgate Hill, London EC4M 7JN UK  and whose main trading address is Suite 1, 39 Ludgate Hill, London EC4M 7JN UK 

 

2.            Information About Us

2.1           Our Sitess, www.brandgelize.com and www.businessbiogenetics.co, are owned and operated by Brandgelize Limited, Suite 1, 39 Ludgate Hill, London EC4M 7JN UK 

 

3.            Access to Our Sites

3.1          Access to Our Sites is free of charge.

3.2          It is your responsibility to make any and all arrangements necessary in order to access Our Sites.

3.3          Access to Our Sites is provided “as is” and on an “as available” basis.  We may alter, suspend or discontinue Our Sites (or any part of it) at any time and without notice.  We will not be liable to you in any way if Our Sites (or any part of it) is unavailable at any time and for any period.

4.            Accounts

4.1          Certain parts of Our Sites (including the ability to purchase services from Us) may require an Account in order to access them.

4.2         You may not create an Account if you are under 18 years of age.  If you are under 18 years of age and wish to use the parts of Our Sites that require an Account, your parent or guardian should create the Account for you and you must only use the Account with their supervision.

4.3         When creating an Account, the information you provide must be accurate and complete.  If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.

4.4         We recommend that you choose a strong password for your Account.  It is your responsibility to keep your password safe.  You must not share your Account with anyone else. If you believe your Account is being used without your permission, please contact Us immediately at biogenetics@brandgelize.com

.  We will not be liable for any unauthorised use of your Account.

4.5         You must not use anyone else’s Account without the express permission of the User to whom the Account belongs.

4.6         Any personal information provided in your Account will be collected, used, and held in accordance with your rights and Our obligations under the law, as set out in Clause 17.

4.7         If you wish to close your Account, you may do so at any time.  Closing your Account will result in the removal of your information.  Closing your Account will also remove access to any areas of Our Sites requiring an Account for access.

4.8         If you close your Account, any comments or product reviews you have created on Our Sites will be deleted.

5.            Intellectual Property Rights

5.1         With the exception of User Content (see Clause 6), all Content included on Our Sites and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us.  All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties.

5.2        Subject to sub-Clauses 5.3 and 5.6 you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Sites unless given express written permission to do so by Us.

5.3       You may:

5.3.1     Access, view and use Our Sites in a web browser (including any web browsing capability built into other types of software or app);

5.3.2     Download Our Sites (or any part of it) for caching;

5.3.3     Print one copy of any page(s) from Our Sites;

5.3.4     Download extracts from pages on Our Sites; and

5.3.5     Save pages from Our Sites for later and/or offline viewing.

5.4        Our status as the owner and author of the Content on Our Sites (or that of identified licensors, as appropriate) must always be acknowledged.

5.5         You may not use any Content saved or downloaded from Our Sites for commercial purposes without first obtaining a license from Us (or our licensors, as appropriate) to do so.  This does not prohibit the normal access, viewing and use of Our Sites for general information purposes whether by business users or consumers.

5.6        Nothing in these Terms of Use limits or excludes the fair dealing provisions of Chapter III of the Copyrights, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering in particular the making of temporary copies; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.

6.           User Content

6.1          User Content on Our Sites includes (but is not necessarily limited to) comments and product reviews.

6.2          An Account is required if you wish to submit User Content.  Please refer to Clause 4 for more information.

6.3          You agree that you will be solely responsible for your User Content.  Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 12.

6.4          You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 6.3.  You will be responsible for any loss or damage suffered by Us as a result of such breach.

6.5          You (or your licensors, as appropriate) retain ownership of your User Content and all intellectual property rights subsisting therein.  When you submit User Content you grant Us an unconditional, non-exclusive, fully transferable, royalty-free, perpetual, irrevocable, worldwide license to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform and sub-license your User Content for the purposes of operating and promoting Our Sites. In addition, you also grant Other Users the right to copy and quote your User Content within Our Sites.

6.6          If you wish to remove User Content from Our Sites, the User Content in question will be deleted. Please note, however, that caching or references to your User Content may not be made immediately unavailable (or may not be made unavailable at all where they are outside of Our reasonable control).

6.7          We may reject, reclassify, or remove any User Content from Our Sites where, in Our sole opinion, it violates Our Acceptable Usage Policy, or If We receive a complaint from a third party and determine that the User Content in question should be removed as a result.

7.             Links to Our Sites

7.1            You may link to Our Sites provided that:

7.1.1          you do so in a fair and legal manner;

7.1.2         you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;

7.1.3         you do not use any logos or trademarks displayed on Our Sites without Our express written permission; and

7.1.4        you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.

7.2          You may not link to any page other than the homepage of Our Sites,  deep-linking to other pages requires our express written permission.

7.3          Framing or embedding of Our Sites on other websites is not permitted without Our express written permission.  Please contact us at  for further information.

7.4          You may not link to Our Sites from any other site the main content of which contains material that:

7.4.1        is sexually explicit;

7.4.2       is obscene, deliberately offensive, hateful or otherwise inflammatory;

7.4.3       promotes violence;

7.4.4       promotes or assists in any form of unlawful activity;

7.4.5       discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;

7.4.6       is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;

7.4.7       is calculated or is otherwise likely to deceive another person;

7.4.8       is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;

7.4.9       misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 7.4);

7.4.10     implies any form of affiliation with Us where none exists;

7.4.11      infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or

7.4.12     is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

7.5          The content restrictions in sub-Clause 7.4 do not apply to content submitted to sites by other users provided that the primary purpose of the site accords with the provisions of sub-Clause 7.4.  You are not, for example, prohibited from posting links on general-purpose social networking sites merely because another user may post such content.  You are, however, prohibited from posting links on websites which focus on or encourage the submission of such content from users.

8.            Links to Other Sites

Links to other sites may be included on Our Sites.  Unless expressly stated, these sites are not under Our control.  We neither assume nor accept responsibility or liability for the content of third party sites.  The inclusion of a link to another site on Our Sites is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

9.            Disclaimers

9.1           Nothing on Our Sites constitutes advice on which you should rely.  It is provided for general information purposes only.  Professional or specialist advice should always be sought before taking any action relating to health and well-being.

9.2           Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Sites will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.  If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Sites damages your device or other digital content belonging to you, you may be entitled to certain legal remedies.  For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office.

9.3      We make reasonable efforts to ensure that the Content on Our Sites is complete, accurate, and up-to-date.  We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.  Please note that this exception does not apply to information concerning services for sale through Our Sites.  Please refer to Our Terms of Sale below for more information.

10.         Our Liability

10.1        The provisions of this Clause 10 apply only to the use of Our Sites and not to the sale of services, which is governed separately by Our Terms of Sale below.

10.2       To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Sites or the use of or reliance upon any Content (including User Content) included on Our Sites.

10.3       To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Sites or any Content included on Our Sites.

10.4      Our Sites is intended for non-commercial use only.  If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

10.5      We exercise all reasonable skill and care to ensure that Our Sites is free from viruses and other malware.  However, subject to sub-Clause 9.2, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Sites (including the downloading of any Content from it) or any other site referred to on Our Sites.

10.6       We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Sites resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

10.7        Nothing in these Terms of Use excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.  For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

 

10.8     If the Services are suspended or interrupted under sub-Clauses 10.6, or 10.7 you will not be required to pay for them during the period of suspension.  You must, however, pay any sums that may already be due by the appropriate due date(s).

 

10.9     If you do not pay Us for the Services as required by Clause 9, We may suspend the Services until you have paid any and all outstanding sums due.  If this happens, we will inform you by email.

 

11.       Your Legal Right to Cancel (Cooling Off Period)

 

11.1     If you are a consumer in the European Union, you have a legal right to a “cooling off” period within which you can cancel the Contract for any reason.  This period begins once your Order is accepted and We have sent you an Order Confirmation, i.e. when the Contract between you and Us is formed.  The period ends at the end of 14 calendar days after that date.

 

11.2     If you wish to exercise your right to cancel under this Clause 11, you must inform Us of your decision within the cooling off period.  You may do so in any way you wish. Cancellation by email or by post is effective from the date on which you send Us your message.  Please note that the cooling off period lasts for whole calendar days.  If, for example, you send Us an email or letter by 23:59 on the final day of the cooling off period, your cancellation will be valid and accepted.  If you would prefer to contact Us directly to cancel, please use the following details:

 

11.2.2   Email: biogenetics@brandgelize.com

11.2.3   Post: Suite 1, 39 Ludgate Hill, London EC4M 7JN UK 

 

11.3       [We may ask you why you have chosen to cancel and may use any answers you provide to improve Our services in the future, however please note that you are under no obligation to provide any details if you do not wish to.]

11.4       As specified in sub-Clause 10.1, if the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:

11.4.1    If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.

11.4.2   If you cancel after provision of the Services has begun but is not yet complete you will still be required to pay for the Services provided up until the point at which you inform Us that you wish to cancel.  The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided.  Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing.  Refunds, where applicable, will be issued within <<insert period>> and in any event no later than 14 calendar days after you inform Us that you wish to cancel.  Refunds will be made using the same payment method you used when ordering the Services [unless you specifically request that We make a refund using a different method].

12.       Cancellation After the Legal Cancellation Period

12.1      Cancellation of Contracts after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.  Details of the relevant duration, cancellation provisions and minimum notice periods will be provided and confirmed in Our Order Confirmation.

12.2      If you wish to cancel under this Clause 12, you must inform Us of your decision to do so.  You may do so in any way you wish. If you would prefer to contact Us directly, please use the following details:

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12.2.2   Email: biogenetics@brandgelize.com

12.2.3   Post: Suite 1, 39 Ludgate Hill, London EC4M 7JN UK

12.3      [We may ask you why you have chosen to cancel and may use any answers you provide to improve Our services in the future, however please note that you are under no obligation to provide any details if you do not wish to.]

12.4      You may be entitled to cancel immediately by giving Us written notice in the following circumstances:

 

12.4.1    We breach the Contract in a material way and fail to remedy the breach within 14 working days of you asking Us to do so in writing; or

​12.4.2    We go into liquidation or have a receiver or administrator appointed over Our assets; or

 

12.4.3    We change these Terms of Sale to your material disadvantage; or

12.4.4    We are adversely affected by an event outside of Our control [that continues for more than 14 working days] (as under sub-Clause 16.2.5).

12.5        Eligibility for refunds may vary according to the Services ordered.  You will be required to pay for Services supplied up until the point at which you inform Us that you wish to cancel (please note that this may include charges for preparatory work that We have undertaken where We have reasonably incurred costs).  Such sums will be deducted from any refund due to you or, if no refund is due, We will invoice you for the relevant sums.  Details of the relevant terms will be provided and confirmed in Our Order Confirmation.  If you are cancelling due to Our failure to comply with these Terms of Sale or the Contract, you will not be required to make any payment to Us (unless such failure is due to an event outside of Our control or is due to your failure to comply with any of your obligations).

12.6        Refunds under this Clause 12 will be issued to you within 7 working days and in any event no later than 14 calendar days after the date on which you inform Us that you wish to cancel.  Refunds will be made using the same payment method you used when ordering the Services [unless you specifically request that We make a refund using a different method].

13.           Our Rights to Cancel

13.1          For cancellations before we begin providing the Services, please refer to sub-Clause 8.9.

13.2         We may cancel the Services after We have begun providing them due to an Event outside of Our control [that continues for more than 14 working days] (as under sub-Clause 16.2.4), or due to the non-availability of required personnel and/or required materials necessary for the provision of the Services.  In such cases, [you will only be required to pay for Services that We have already provided up until the point at which We inform you that We are cancelling the contract.  Such sums will be deducted from any refund due to you or, if no refund is due, We will invoice you for the relevant sums].

13.3         Once We have begun providing the Services, We may cancel the Contract at any time and will give you at least 14 working days written notice of such cancellation.  You will only be required to pay for Services that you have received.  Such sums will be deducted from any refund due to you or, if no refund is due, We will invoice you for the relevant sums.

13.4         Refunds due under this Clause 13 will be issued to you within 7 working days and in any event no later than 14 calendar days after the day on which We inform you of the cancellation.  Refunds will be made using the same payment method you used when ordering the Services [unless you specifically request that We make a refund using a different method].

13.5         We may cancel immediately by giving you written notice in the following circumstances:

13.5.1       You fail to make a payment by the due date as set out in Clause 9. or

13.5.2      You breach the contract in a material way and fail to remedy the breach within 7 working days of Us asking you to do so in writing.

14.            Problems with the Services and Your Legal Rights

14.1           We always use reasonable endeavours to ensure that Our Services are trouble-free.  If, however, there is a problem with the Services please contact Us as soon as is reasonable possible via Our contact form.

14.2          We will use reasonable endeavours to remedy problems with the Services as quickly as is reasonably possible and practical.  [In emergency situations, such as those where vulnerable people may be affected, We will use reasonable endeavours to remedy problems within 24 hours.]

14.3          We will not charge you for remedying problems under this Clause 14 where the problems have been caused by Us, any of Our agents or sub-contractors, or where nobody is at fault.  If We determine that a problem has been caused by you, including your provision of incorrect or incomplete information or taking of incorrect action, sub-Clause 10.5 will apply and We may charge you for the remedial work.

14.4          As a consumer, you have certain legal rights with respect to the purchase of services.  For full details of your legal rights and guidance on exercising them, it is recommended that you contact your local Citizens Advice Bureau or Trading Standards Office.  If We do not perform the Services with reasonable skill and care, you have the right to request repeat performance or, if that is not possible or done within a reasonable time without inconvenience to you, you have the right to a reduction in price.  If the Services are not performed in line with information that We have provided about them, you also have the right to request repeat performance or, if that is not possible or done within a reasonable time without inconvenience to you (or if Our breach concerns information about Us that does not relate to the performance of the Services), you have the right to a reduction in price.  If for any reason We are required to repeat the Services in accordance with your legal rights, We will not charge you for the same and We will bear any and all costs of such repeat performance.  In cases where a price reduction applies, this may be any sum up to the full Price and, where you have already made payment(s) to Us, may result in a full or partial refund.  Any such refunds will be issued without undue delay (and in any event within 14 calendar days starting on the date on which We agree that you are entitled to the refund) and made via the same payment method originally used by you [unless you request an alternative method].  In addition to your legal rights relating directly to the Services, you also have remedies if We use materials that are faulty or incorrectly described.

15.           Our Liability

15.1         We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms of Sale or as a result of Our negligence.  Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by you and Us when the Contract is created.  We will not be responsible for any loss or damage that is not foreseeable.

15.2        We provide Services for domestic and private use or purposes.  We make no warranty or representation that the Services are fit for commercial, business or industrial purposes of any kind [(including resale)].  We will not be liable to you for any loss of profit, loss of business, interruption to business or for any loss of business opportunity.

15.3        [If We are providing Services in your property and We cause any damage, We will make good that damage at no additional cost to you. We are not responsible for any pre-existing faults or damage in or to your property that We may discover while providing the Services.]

15.4        Nothing in these Terms of Sale seeks to exclude or limit Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.

15.5        Nothing in these Terms of Sale seeks to exclude or limit Our liability for failing to perform the Services with reasonable care and skill or in accordance with information provided by Us about the Services or about Us.

15.6        Nothing in these Terms of Sale seeks to exclude or limit your legal rights as a consumer. For more details of your legal rights, please refer to Your local Citizens Advice Bureau or Trading Standards Office.

16.           Events Outside of Our Control (Force Majeure)

16.1          We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control.  Such causes include, but are not limited to: power failure, internet service provider failure, industrial action by third parties, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic or other natural disaster, or any other event that is beyond Our reasonable control

16.2          If any event described under this Clause 16 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms of Sale:

16.2.1       We will inform you as soon as is reasonably possible;

16.2.2      Our obligations under these Terms of Sale (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly;

16.2.3      We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Services as necessary;

16.2.4      If the event outside of Our control continues for more than 7 working days We may cancel the Contract and inform you of the cancellation.  Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible and in any event no later than 14 calendar days after the date on which We inform you of the cancellation;

16.2.5      If an event outside of Our control occurs [and continues for more than 7 working days and you wish to cancel the Contract as a result, you may do so in any way you wish. If you would prefer to contact Us directly to cancel, please use the following details:

Email address: biogenetics@brandgelize.com

Post: Suite 1, 39 Ludgate Hill, London EC4M 7JN UK

In each case, providing Us with your name, address, email address, telephone number, and Order Number.  Any refunds due to you as a result of such cancellation will be paid to you as soon as is reasonably possible and in any event no later than 14 calendar days after the date on which you inform Us that you wish to cancel.

17.            Communication and Contact Details

17.1           If you wish to contact Us with general questions or complaints, you may contact Us, by email at biogenetics@brandgelize.com, or by post at Suite 1, 39 Ludgate Hill, London EC4M 7JN UK

17.2          For matters relating to Our Services or your Order, please contact Us, by email at biogenetics@brandgelize.com, or by post at Suite 1, 39 Ludgate Hill, London EC4M 7JN UK

 

17.3          For matters relating to cancellations, please contact Us by, email at biogenetics@brandgelize.com, or by post at Suite 1, 39 Ludgate Hill, London EC4M 7JN UK

18.            Complaints and Feedback

18.1          We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.

18.2         All complaints are handled in accordance with Our complaints handling policy and procedure.

18.3         If you wish to complain about any aspect of your dealings with Us, please contact Us in one of the following ways:

18.3.1      In writing, addressed to Brangelize Limited,  Suite 1, 39 Ludgate Hill, London EC4M 7JN UK 

18.3.2     By email, addressed to Brandgelize Limited at; contact@brandgelize.com

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19.           How We Use Your Personal Information (Data Protection)

19.1         All personal information that We may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR.

19.2        For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Policy 

20.         Other Important Terms

20.1       We may transfer (assign) Our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business).  If this occurs, you will be informed by Us in writing.  Your rights under these Terms of Sale will not be affected and Our obligations under these Terms of Sale will be transferred to the third party who will remain bound by them.

20.2      You may not transfer (assign) your other obligations and rights under these Terms of Sale (and under the Contract, as applicable) without Our express written permission.

20.3      The Contract is between you and Us.  It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.

20.4      If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms of Sale.  The remainder of these Terms of Sale shall be valid and enforceable.

20.5     No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.

20.6     We may revise these Terms of Sale from time to time in response to changes in relevant laws and other regulatory requirements.  If We change these Terms of Sale at any time, We will give you at least 14 working days written notice of the changes before they come into effect.  If you wish to cancel the Contract as a result, please refer to sub-Clause 12.4.

21.        Law and Jurisdiction

21.1      These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of [London, UK].

21.2      If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 21.1 above takes away or reduces your rights as a consumer to rely on those provisions.

21.3      If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of London, UK, as determined by your residency.

21.4      If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of London, UK.

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